Help & support

The fastest way: right in the app

Under Account → Feedback & Support you reach us directly from the app — bug reports automatically arrive with the technical details we need to reproduce them. We reply to your account email address.

Frequently asked questions

How do I cancel Myron Coach?

The subscription runs through your Apple account: iPhone Settings → your name → Subscriptions → Myron → cancel. It then ends at the close of the paid period; until then all coach features stay active.

How do I get my data?

In the app under Account → Data → "Export my data" — you receive a complete archive (JSON + photos) for download.

How do I delete my account?

Account → Data → "Delete account". This irrevocably removes all your data and revokes the Apple sign-in link.

Why are resting heart rate, HRV or sleep missing?

Check your Apple Health permissions: iPhone Settings → Privacy & Security → Health → Myron. The values come from your Apple Watch and appear the next time you open the app.

Contact

Email: support@myron.app — we usually reply within 1–2 business days.